Terms and Conditions

Welcome to Dentabase (“we,” “our,” “us”). Thank you for choosing to use our platform. Dentabase is a digital system designed to provide patients and dental professionals with a secure and convenient way to manage appointments, dental records, and communication. By registering for an account or accessing our services, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions.

These terms govern your use of the Dentabase platform, including any related websites, applications, or services. If you do not agree with these terms, you may not proceed with registration or access any part of our system.

Use of the Platform

Dentabase is intended solely for lawful, personal, and non-commercial use related to dental care services. You agree to use the platform responsibly and to refrain from any actions that could disrupt, damage, or compromise the security and functionality of the system.

Account Registration and Access

To access patient features, you are required to create an account using accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. Any unauthorized use of your account should be reported to us immediately.

Appointments and Consultations

Patients may use Dentabase to schedule, view, and manage dental appointments. All bookings are subject to confirmation by the selected branch or dentist. Cancellations or reschedules must follow the clinic’s policies. Failure to attend confirmed appointments without notice may affect your ability to book future services.

Patient Records and Uploaded Files

By using Dentabase, you consent to the collection and secure storage of your dental records, treatment details, and uploaded files such as X-rays, images, or progress documents. These records are used solely for professional dental purposes and may only be accessed by authorized dentists and clinic staff involved in your care.

Privacy and Data Protection

We are committed to safeguarding your privacy and personal information. All data collected through Dentabase is handled in accordance with applicable privacy and data protection laws. We do not sell, rent, or disclose your information to third parties unless required by law or with your explicit consent.

Our privacy practices include:

  • Storing personal and dental information securely in our cloud systems.
  • Allowing access only to authorized personnel with a legitimate purpose.
  • Protecting uploaded files (such as X-rays and 3D models) using secure storage protocols.
  • Enabling patients to request access or deletion of their personal data in compliance with regulations.

User Conduct and Responsibilities

As a registered user, you agree to act respectfully and responsibly while using the platform. Specifically, you must not:

  • Upload harmful, misleading, or unauthorized content.
  • Attempt to access or modify another user’s account or records.
  • Interfere with or disrupt the performance of the platform.
  • Provide false information or impersonate another person.

Any violation of these rules may result in suspension, restriction, or permanent termination of your account.

Intellectual Property

All trademarks, logos, graphics, content, and software on Dentabase are the exclusive property of Dentabase and its licensors. You are not permitted to copy, reproduce, distribute, or create derivative works from any material found on the platform without prior written authorization.

System Availability and Maintenance

We strive to keep Dentabase accessible at all times. However, temporary downtime may occur due to maintenance, updates, or unforeseen technical issues. We will make reasonable efforts to restore service promptly and ensure minimal disruption to your experience.

Limitation of Liability

While we take every precaution to maintain a secure and reliable system, Dentabase and its operators are not liable for any indirect, incidental, or consequential damages arising from system errors, technical failures, data loss, or unauthorized access caused by external factors beyond our control.

Changes to These Terms

We may revise these Terms and Conditions from time to time to reflect updates to our services, legal requirements, or operational practices. Any modifications will take effect upon posting, and your continued use of the platform after such changes constitutes acceptance of the revised terms.

Contact Us

If you have any questions, feedback, or concerns regarding these Terms and Conditions, please contact our support team or your assigned branch administrator. You may also reach us at:

📧 support@dentabase.com

By clicking “I Agree,” you confirm that you have read, understood, and accepted these Terms and Conditions, and consent to the processing of your information as described above.